Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring the security of your Personal Information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our AI-powered astrology services, including but not limited to our website, mobile applications, products, and customer support channels.

Your privacy is important to us, and we strive to be transparent about our data practices. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your data. By using our services, you acknowledge that you have read, understood and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

You must be at least 18 years old to access and use our services. By continuing to use our platforms, you confirm that you meet this age requirement.

1. General

1.1 By accessing or using our website, mobile applications or services, you agree to the collection, storage, processing, and transfer of your Personal Information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. We regularly review and update our policies, procedures, and systems to ensure compliance with evolving data protection standards and best practices.

1.2 If you have any questions or concerns about our data practices, this Privacy Policy, or your rights regarding your Personal Information, please contact us at admin@vedaview.in or through the details provided on our website.

2. Personal Information We Collect

2.1 By accessing or using our services, you acknowledge and agree to the collection, storage, and use of your Personal Information as described in this Privacy Policy. We collect your information based on your explicit consent when you voluntarily provide it (e.g., by submitting forms or creating an account), to fulfill contractual obligations (e.g., processing transactions), to pursue legitimate business interests (e.g., improving our AI models or preventing fraud).

2.2 We collect Personal Information directly from you when you interact with our services, as well as automatically through your use of our Platform or applications.

• (i) Personal and Account Information: When you use our services, you may provide details such as your full name, email address, physical or billing address, phone number, date of birth, time of birth, place of birth, and payment information (e.g., credit card, debit card details). This also includes information you share when contacting our customer support team, participating in surveys, submitting feedback, or uploading content (e.g., birth charts, photos, or chat messages with our AI astrology assistant).
• (ii) Astrological and Personal Preference Data: To provide accurate astrological readings and personalized insights, we collect specific information including your birth date, exact birth time, birth location (city/coordinates), zodiac preferences, areas of interest (career, relationships, health, etc.), and any specific questions or topics you wish to explore through our AI-powered astrology services.
• (iii) Technical and Usage Data: When you visit our website or use our services, we collect technical and usage data such as your IP address, device identifiers (e.g., device model, operating system), browser type, approximate geographic location (derived from your IP address or device settings), and details about your interactions with our platforms (e.g., pages visited, features used, session duration, AI interactions, reading history). This data helps us analyse trends, secure our services, personalize your astrological experience, and improve our AI algorithms.
• (iv) Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to recognize your device, remember preferences, and gather analytics about how you navigate our services. For example, cookies may track which astrological readings you access most frequently, your preferred astrology topics, or whether you opened a promotional email about new features.
• (v) Third-Party Information: In some cases, we may receive information about you from trusted partners, such as payment processors (e.g., to confirm transaction completion) or social media platforms (if you link your account to our services and choose to share astrological content).

3. Purpose of Processing Personal Information

We process this Personal Information only for lawful, transparent purposes that are communicated to you. Below, we describe the purposes for which your Personal Information may be processed:

• (i) Service Delivery: We process your Personal Information to provide, maintain, and improve our AI-powered astrology services, ensuring they function efficiently and meet your needs. This includes generating personalized astrological readings, birth chart calculations, compatibility analyses, predictive insights, operating and securing user accounts, processing transactions, delivering services and resolving issues.
• (ii) AI Model Training and Improvement: To enhance the accuracy and personalization of our AI astrology algorithms, we may analyze aggregated and anonymized data such as reading patterns, user preferences, feedback on predictions, and interaction data. This helps us improve our AI models, develop new astrological features, and provide more accurate and relevant insights.
• (iii) Analytics and Research: We analyze aggregated and anonymized data such as visitor numbers, geographic distribution, usage trends, popular astrological topics, and service performance metrics. This helps us identify popular features, diagnose performance issues, and allocate resources effectively.
• (iv) Marketing and Communications: With your explicit consent where required, we may use your contact information to share updates about new astrological features, personalized horoscope updates, promotional offers, newsletters, astrological event notifications, or educational content. You retain full control over these communications and may opt out at any time through your account settings or by using the "unsubscribe" link provided in our emails.
• (v) Legal Compliance: We process Personal Information to comply with legal requirements, including responding to lawful requests from courts, government agencies, or regulatory bodies. This may involve retaining transaction records for tax audits, disclosing information to law enforcement to prevent criminal activity, or enforcing our Terms of Service to protect our rights and users.
• (vi) Security and Fraud Prevention: Your data is critical to safeguarding our services and users against malicious activities. We monitor interactions for suspicious behavior, such as repeated failed login attempts, unusual transaction patterns, or attempts to manipulate our AI systems, to detect and mitigate risks like fraud, cyberattacks, or unauthorized access. Security measures may include encryption, multi-factor authentication, or automated alerts for potential breaches.
• (vii) Personalization: We use your astrological data, preferences, and interaction history to provide personalized horoscopes, tailored astrological insights, customized reading recommendations, and relevant content suggestions that align with your interests and astrological profile.
• (viii) Explicit Consent Activities: For purposes not covered above, such as participation in voluntary surveys, beta testing of new astrological features, research initiatives, or sharing anonymized insights for astrological research, we will always seek your explicit consent before processing your Personal Information. You may withdraw consent at any time by contacting us, and we will cease processing unless another legal basis applies.

4. Consent and Choice

4.1 We respect your right to control how your Personal Information is processed. We will always seek your valid, informed, and explicit consent before collecting or using your data for purposes that require consent under Applicable Data Protection Laws. The method of obtaining consent will depend on the context and sensitivity of the data, and may include:

• Checkboxes, toggle switches, or electronic confirmations (e.g., email verification) for sensitive astrological data, marketing-related processing, or AI model training participation.
• When data collection is necessary to fulfill a contractual obligation (e.g., processing payment details to complete a purchase or birth information to generate accurate astrological readings).
• Allowing you to select specific preferences (e.g., opting into daily horoscopes but declining promotional emails, or choosing which types of astrological insights you wish to receive).

4.2 You may withdraw your consent at any time by contacting us or adjusting your preferences in your account settings. Withdrawal will not affect the lawfulness of processing that occurred prior to your request, but may limit our ability to provide certain personalized astrological services.

5. Cookies

5.1 Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the lifetime of the cookie (i.e. when it expires) and a randomly generated unique number or another identifier. A cookie will also contain information about your device, such as user settings, browsing history, astrological preferences, and activities conducted while using the website.

5.2 You can reset your web browser to refuse cookies or to indicate when a cookie is being sent, however, certain features of the website, including personalized astrological recommendations and saved birth chart information, may not work if you delete or disable cookies.

5.3 We inform you where relevant of our use of cookies and other device identifiers on arriving at the website. You acknowledge and agree that by continuing to use the website and services without managing your cookie and device choices and preferences, you consent to our cookie and device identifier settings. Please be aware that restricting certain cookies may impact your user experience and may prevent you from accessing personalized astrological content or saved readings.

6. Data Sharing and Transfer

6.1 We may share your Personal Information with third parties, including but not limited to our affiliates, subsidiaries, service providers, business partners, professional advisors, and other trusted entities, strictly for the purposes outlined in Section 3 of this Privacy Policy. These third parties assist us in various business operations, such as payment processing, customer support, data analytics, AI model development, fraud prevention, marketing, and IT services. We never share your specific astrological readings or birth chart details with third parties for their own commercial purposes.

6.2 When engaging with third parties that process Personal Information on our behalf, we enter into legally binding agreements that require them to uphold data protection and confidentiality standards comparable to our own. These agreements include specific protections for sensitive astrological data and restrict the use of your birth information and personal readings beyond the specified purpose.

6.3 Your Personal Information may be transferred, stored, and processed in countries outside your country of residence, where data protection laws may differ from those applicable in your jurisdiction. In such cases, we take necessary precautions to ensure that your Personal Information, including sensitive astrological data, remains protected through appropriate safeguards.

7. Data Retention and Disposal

7.1 We retain your Personal Information, including astrological data and reading history, for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business operations, and complying with legal obligations. Birth chart information and personal astrological profiles may be retained for extended periods to maintain the continuity and accuracy of your personalized astrological services.

7.2 Once the retention period expires, or when the data is no longer required, we take appropriate measures to securely delete, anonymize, or destroy it using industry-standard methods. This includes secure deletion of birth charts, personal readings, and interaction history from our databases, while ensuring that anonymized insights for AI improvement are irreversibly de-identified.

8. Security Measures

8.1 We implement strict physical, electronic, and administrative safeguards to protect your Personal Information, including sensitive astrological data and birth information, from unauthorized access, misuse, alteration, disclosure, or destruction. These measures are designed to ensure the confidentiality, integrity, and availability of your Personal Information.

8.2 Our security framework includes encryption protocols for astrological data, multi-layered access controls, network firewalls, intrusion detection systems, and other industry-standard security measures. We recognize the sensitive nature of birth information and astrological readings and apply enhanced security measures to protect this data.

8.3 While we take all reasonable precautions to maintain the confidentiality and security of your Personal Information, no system or method of electronic storage and transmission over the internet is entirely secure. By using our services, you acknowledge and accept the inherent risks associated with data transmission and storage.

9. AI and Automated Decision Making

9.1 Our platform uses artificial intelligence and automated systems to generate astrological readings, predictions, and insights. These AI systems process your birth information, preferences, and interaction data to provide personalized astrological content.

9.2 You have the right to understand how our AI makes decisions about your astrological readings and to request human review of automated decisions that may significantly affect you. Our AI systems are designed to augment, not replace, traditional astrological knowledge and human insight.

9.3 We continuously work to improve our AI algorithms and may use aggregated, anonymized data from user interactions to enhance the accuracy and relevance of our astrological predictions and insights.

10. Your Rights and Controls

10.1 You have the right to access, correct, update, or delete your Personal Information, including your birth chart data and astrological preferences. You may also request a copy of your personal astrological readings and data.

10.2 You can control your data through your account settings, including managing communication preferences, updating birth information, deleting saved readings, and adjusting privacy settings for your astrological profile.

10.3 If you wish to delete your account, we will remove your Personal Information in accordance with our data retention policies, though some information may be retained for legal compliance or legitimate business purposes.

11. Business Transfer

11.1 In the event of a merger, acquisition, restructuring, or sale of assets, customer information, including your Personal Information and astrological data, may be transferred as part of the business transaction. We remain committed to ensuring that any such transfer maintains the same level of protection for your sensitive astrological information.

11.2 By using our services, you acknowledge and consent to the potential disclosure and transfer of your Personal Information to third parties involved in such transactions, with the assurance that your astrological data will continue to be protected according to this Privacy Policy.

12. Grievance Redressal Mechanism

12.1 If you have any queries, concerns, or complaints regarding our data processing practices or the handling of your Personal Information, you may contact us at admin@vedaview.in or through the contact details provided on our website.

12.2 We are committed to resolving grievances in a fair and timely manner. Upon receiving your complaint, we will acknowledge it and take appropriate steps to investigate and respond within a reasonable timeframe, typically within 30 days.

13. Updates and Notifications

13.1 We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our data processing practices, AI capabilities, evolving business needs, legal obligations, or industry best practices.

13.2 In the event of any material changes to this Privacy Policy, we will notify you through appropriate channels, such as by posting a prominent notice on our website, sending an email notification, or through in-app notifications.

13.3 We recommend that you periodically review this Privacy Policy to stay updated on any modifications. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

14. Conditions of Use

14.1 Your access to and use of our services are subject to the terms and conditions outlined in this Privacy Policy and our Terms of Service. By using our website or services, you acknowledge that you have read, understood, and agreed to these conditions.

14.2 If you have any concerns regarding your privacy or the handling of your Personal Information while using our services, we encourage you to contact us with a detailed description of the issue.

14.3 Please note that astrological readings and insights provided by our AI are for guidance purposes only and should not be considered as professional advice for major life decisions.

BY USING OUR PLATFORM, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY. WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

Last Updated: October 1, 2025

Thank you for trusting Vedaview. We value your privacy and remain committed to protecting your Personal Information while providing you with meaningful astrological insights through our AI-powered platform.